Return & Exchange Policy

Welcome to 15 No. Chawalwala!
As a proud grocery brand from Khari Baoli since 1938, we’re committed to delivering fresh, quality
products across India. 

Return/Exchange Process

Please note we do not accept return/refund but if you find any issue in product after delivery, kindly Raise your query within 48 hours of delivery through WhatsApp (+91 8700647144) or email (info@15chawalwala.com)
Share clear photos & packet opening videos of the product, outer packaging, and invoice.

Note: Due to the nature of grocery and food products, we do not accept returns for:
 Change of mind
 Taste preferences
 Delays caused by courier partners

Refund & Compensation
 No direct cash refunds.
 Genuine cases will be compensated with store credit or replacement with your next order
(as per product and situation).

Goodwill Compensation
In case of low-value orders or minor issues: A suitable discount, freebie, or store credit will be provided to maintain your shopping
experience.